Streamline Customer Management with Netiquette CRM
CRM Software · Help Desk Software · Support Ticketing System
Netiquette Customer Relationship Management System (CRM) is a cloud CRM software which combines sales force automation and customer service management.
Netiquette CRM software is also a help desk software that comprises support ticketing system and enables support agents to track and solve customer support tickets efficiently.
Sales Force Automation Software
With the customized Netiquette CRM software, it helps to create detailed customer profiles and order histories to help you track customer's behavior histories and identify new selling opportunities. Thus, you can better understand consumer's demands and react to their needs effectively through Netiquette CRM software.
Moreover, Netiquette CRM software can help to build better client retention through customized consumer experiences as well as to enhance customer service while reducing your operational costs.
Features Netiquette Customer Relationship Management System
Having birds eye view on your customers and curate better customer retention strategy
- Comprehensive customer profiles
- Customizable retention plans
Track and manage deals, proposals and any business opportunities
- Pipeline visualization
- Revenue forecasting tools
Manage and assign every task and tickets created to solve customer's problems
- Priority-based ticketing system
- Real-time collaboration tools
Track and monitor customers communications
- Ticket prioritization
- Customer feedback tracking
Keep track of the people and companies that you do business with
- Unified contact database
- Integration with calendar tools
Real time report such as leads report, opportunity report, sales forecast report, and sales pipeline report
- Custom report templates
- Scheduled report generation