Netiquette Customer Relationship Management System (CRM) is a cloud CRM software which combines sales force automation and customer service management. It delivers a real time 360-degree view of your customers.
Netiquette CRM system is also a help desk software that comprises support ticketing system to enable support agents to track and solve customer support tickets efficiently.
With the customised Netiquette CRM system, it helps to create detailed customer profiles and order histories to help you track customer's behaviour histories and identify new selling opportunity. With the customized system, you can better understand consumer's demands and react to their needs effectively.
Moreover, Netiquette CRM system can help to build better client retention through customized consumer experiences as well as to enhance customer service while reducing your operational costs.
Birds eye view of everything you know about your customers.
Track and manage leads and sales opportunities.
Manage, assign and share your task and calendar.
Track and monitor customers communications through ticketing management.
Keep track of the people and companies that you do business with.
Business intelligent and reports to improve decisions such as Sales Forecast Report.